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CTI (computer & telephony integration) has been a terminology used in the telecoms industry for several decades but with the rise of Internet Protocol based telephony, CTI has now evolved to the point where “voice services” can be viewed as an additional tier of functionality possible within a bespoke operations management application.
T-Commerce Ltd is able to incorporate bespoke communications applications and functionality for clients built to their own specific needs and which can massively reduce the cost of communications for a client.
As with the growth of mobile telephony, it will require global Wi-Fi coverage in order to enable global nominal cost telephony and although change is undeniably coming, for the foreseeable future a certain volume of calls will still need to be routed via ancient exchanges and lines.
In order that we can fully provide this technology of tomorrow to clients for today’s requirements, T-Commerce Ltd have strategically aligned ourselves with one of the most dynamic and established VoIP providers in the marketplace, Voicenet Solutions Ltd.
Voicenet Solutions Ltd has created a range of IP Telephony and Hosted VoIP solutions which address the needs of the modern business through enhanced interactivity and functionality.
“VNcomplete” is an all in one hosted VoIP solution for businesses who do not want to pay a large upfront cost for hardware. VNcomplete will enhance all employee communication and is perfect for any business that wants a cost effective yet business grade telephone solution that delivers the full feature rich functionality of the hosted VoIP solutions and includes national and local calls, hardware, installation, set-up and training.
“VNi MOBILE” is a mobile VoIP solution which is the UK's first end-to-end fixed-mobile convergence solution, which will significantly cut mobile bills and increase connectivity between all office workers. Quite simply, it will make business communication much easier.
Compared with a traditional legacy PBX system - their IP Telephony solution is quicker, more flexible, more usable and better future proofed. Whether a pure VoIP, a gateway solution, or a hosted contact centre solution, Voicenet Solutions offer bespoke, robust and secure requirements such as a fully designed PSTN back-up system as a security measure in the case of system fall over.
Our alliance enables T-Commerce Ltd to offer a range of scalable VoIP services, products and solutions today - which can dramatically reduce the cost of communications for businesses of all sizes in all locations.
This can be the provision of these products as part of a telecoms solution or as an integrating voice software feature, developed and supplied as an extension to a bespoke core business operations management software application that we develop for a client.